Sorry this didn’t help. Follow these steps to run the windows in built troubleshooter: Select System , and then click on Device Manager. This thread is locked. Then, you can restore the registry if a problem occurs. Once downloaded and extracted, you can point Device Manager to this driver to install the hardware.

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Each Hardware ID is comprised of some very useful information.

Azaruddin Syed Replied on November 26, Thanks for your feedback, it helps us improve the site. Code 43 A request for the USB device descriptor failed. How satisfied are you with this response? cjm

Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed. This section, method, or task contains steps that tell you how to modify the registry. From the context menu that appears, click on the following and check if it helps to resolve the issue. In addition I reconnected the device to my old laptop Windows Vista and it worked fine.


External DVD/RW not recognized withWindows 10 – Microsoft Community

If you still face the same issue then you may check for the updated USB device drivers using windows update.

Any more suggestions anyone, apart from those suggested above? And I am not very computer-wise. Don’t need to plug the power cable, though it performs better and safer when power is supplied to the cbm. Thank you for posting in Microsoft Community, we appreciate your interest in Windows In reply to Akheel Ahmed’s post on November 2, Good for travelling and everything I wanted it to be.

Please respond if you have any further related query. Hope this helps you. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

The problem remains the same. I appreciate your help. Considering taking it back for a refund as seems mainly unusable.

CnM Slim External DVD-RW Drive Reviews & Tests –

Unfortunately my problem is still not sorted. A request for the USB device descriptor failed. I will work my way through them, and let you know how I get on. Very good value, connected straight away and run with my Asus Netbook purchased at the same time without the need to download drivers etc. Unknown and uninstalled devices will be listed under Other. To uninstall the drivers from device manager follow the steps below: Expand Universal Serial Bus Controller.


If you need further information, feel free to write to us and we would be happy to help you.

CNM Ultra Slim External USB 2.0 DVD Writer Black up to 480 MPS Transfer Rate

Sayan Thank you for your detailed suggestions. Select Systemand then click on Device Manager.

Hope the above information was helpful. We’ll see how reliable Read the full review. Sorry this didn’t help.